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The Princess Grace Hospital, part of HCA Healthcare UK

The Princess Grace Hospital, part of HCA Healthcare UK

42-52 Nottingham Place, London, United Kingdom, W1U 5NY

Verified profile
Verified profile

Patient Trust Score

4.74

2,957 patient reviews

4.73
Overall Experience
4.83
Cleanliness
4.80
Friendliness
4.59
Wait time

2644 recommendations for:

Urology(12)
Orthopaedic Surgery(3)
Gastroenterology(2)
Other(2627)

Recent patient review

09 Feb 2024

A a a a a a a a

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About

About The Princess Grace Hospital, part of HCA Healthcare UK

Opened in 1977 by Princess Grace of Monaco herself, The Princess Grace Hospital is recognised as one of the UK's best-equipped, multidisciplinary, acute private hospitals, offering access to the latest innovative technology and pioneering medical treatment. Constantly at the forefront of medical innovation, The Princess Grace was the first ever private hospital to offer digital mammography and have an Urgent Care Centre. This gives people instant access to treatment for every urgent illness, injury and disease thanks to cutting edge diagnostic and screening equipment, on-site complex blood tests, a pharmacy and operating theatres. You don't need to book. You can just turn up. This was also the first hospital in the UK to develop a surgical robotic centre of excellence, bringing together world-leading specialists to challenge current medicine, develop new techniques and set new, higher standards for healthcare. The hospital offers specialist centres dedicated to digestive issues, breast, cancer, liver, bowel and orthopaedics problems and has significant expertise in robotic surgery, breast care, digestive health, urology, diagnostic imaging and gynaecology. There's a popular Institute of Sports, Exercise and Medicine to help you recover faster, staffed by highly-trained sports medicine experts, and overall the hospital's patients have access to over 700 experienced consultants.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Holmium Laser Enucleation of the Prostate (HoLEP) (5%)
  • Colonoscopy (5%)
  • Breast Cancer (4%)
  • Hip Replacement (4%)
  • Endometriosis (3%)
  • Others (79%)

Specialties
  • Urology
  • Orthopaedic Surgery
  • Gastroenterology
  • General Surgery
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews(2957)
Replies
Last 7 days
Last 30 days
Last 6 month
Filter by condition:
Holmium Laser Enucleation of the Prostate (HoLEP) (145)
Colonoscopy (121)
Breast Cancer (101)
Hip Replacement (93)
Endometriosis (91)

86 %

10 %

2 %

1 %

1 %

*Star rating based on patient reviews

2,957 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A a a a a a a a

09 Feb 2024verified patient
Patient seen for:
Dyspepsia (Indigestion)
Gastroscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A very professional and friendly hospital. I was well cared for during my entire stay.

08 Feb 2024verified patient
Patient seen for:
Robotic Nephrectomy (Partial)
Nephrectomy (Partial)
Robotic Nephrectomy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The whole team are always very helpful.

07 Feb 2024verified patient
Patient seen for:
Breast Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Super efficient, triple check done in under 45minutes! Amazing process.

07 Feb 2024verified patient
Patient seen for:
Breast Lump
Breast Cancer

4.25

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

My HoLEP procedure was undertaken at the Princess Grace Hospital as a private patient after referral from Addenbrookes Hospital in Cambridge. The whole process was executed very efficiently and the staff were all very friendly and responsive. My stay was for one night and the room and meal service were very good. I met with Mr Aho both before and after the procedure and was given a briefing before discharge. Overall I would rate the service as very good.

07 Feb 2024verified patient
Patient seen for:
Holmium Laser Enucleation of the Prostate (HoLEP)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A first class facility in Central London.

03 Feb 2024verified patient
Patient seen for:
Holmium Laser Enucleation of the Prostate (HoLEP)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good. I can’t use stairs but Porter behind desk immediately closed up and escorted me to the lift and the to the Brest clinic. Everything is close. When it was decided to do further examinations, everything was done immediately and I didn’t have to come back.

26 Jan 2024verified patient
Patient seen for:
Breast Consultation

4.5

3.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff great along with hospital in general. Badly let down on usage of post surgery staff within BUPA tariffs? They did not check with BUPA or me! Princess Grace need a serious look at there policies as I made sure doctor and anaesthetist were BUPA assured.

24 Jan 2024verified patient
Patient seen for:
Bladder Cancer

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Care received was excellent

24 Jan 2024verified patient
Patient seen for:
Kidney Stones
Robotic Surgery

4.25

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Wait times are often long. Not enough information on why there are long wait times or where patients are supposed to wait. Nowhere to hang coats

23 Jan 2024verified patient
Patient seen for:
Breast Consultation
Breast Cancer
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Specialists

404 SPECIALISTS

Mr Christian Brown
Urology

4.97

Patient trust score

515

patient reviews

16

professional endorsements

4.96

Patient trust score

315

patient reviews

9

professional endorsements
Professor Kefah Mokbel
General Surgery

4.97

Patient trust score

227

patient reviews

4

professional endorsements

4.99

Patient trust score

202

patient reviews

10

professional endorsements
Mr Dimpu Bhagawati
Orthopaedic Surgery

4.93

Patient trust score

169

patient reviews

4

professional endorsements
Dr Sarmed Sami
Gastroenterology

4.98

Patient trust score

339

patient reviews

22

professional endorsements

4.94

Patient trust score

300

patient reviews

2

professional endorsements
Mr Tev Aho
Urology

4.99

Patient trust score

223

patient reviews

18

professional endorsements

4.97

Patient trust score

179

patient reviews

23

professional endorsements
Dr Ahmed Albusoda
Gastroenterology

4.99

Patient trust score

165

patient reviews

15

professional endorsements

FAQ

What are The Princess Grace Hospital, part of HCA Healthcare UK's reviews like?

The Princess Grace Hospital, part of HCA Healthcare UK's overall patient rating is 4.74 out of 5 stars on Doctify.

This is based on 2,957 reviews

Where is The Princess Grace Hospital, part of HCA Healthcare UK located?

The Princess Grace Hospital, part of HCA Healthcare UK is located at 42-52 Nottingham Place, London, United Kingdom, W1U 5NY

When is The Princess Grace Hospital, part of HCA Healthcare UK open?

The Princess Grace Hospital, part of HCA Healthcare UK is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for The Princess Grace Hospital, part of HCA Healthcare UK?

+442074861234

What consultants work at The Princess Grace Hospital, part of HCA Healthcare UK?

You can find a list of the consultants that work at The Princess Grace Hospital, part of HCA Healthcare UK here

Does The Princess Grace Hospital, part of HCA Healthcare UK accept new patients?

The Princess Grace Hospital, part of HCA Healthcare UK generally accepts new patients.

Get in touch with this practice to enquire as a new patient here